At 999bk, your personal data is handled with the same care as your funds. This Privacy Policy explains exactly what information we collect when you use Pakistan's leading online gaming platform, why we collect it, how we store it securely, and what rights you have over your own data. We believe transparency is the foundation of trust — so we have written this document to be as clear and straightforward as possible.
999bk ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of all registered Players and visitors to the 999bk website. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by 999bk.
This Policy applies to all users of the 999bk Platform, including visitors who browse the site without registering, registered Players who hold an active Account, and former Players whose Accounts have been closed. By accessing or using the 999bk Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
999bk operates under international gaming regulations and adheres to internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, and integrity and confidentiality. We have designed our data practices to align with these principles so that Pakistani players can trust that their personal information is in safe hands at all times.
999bk collects only the personal data that is necessary to provide you with a safe, compliant, and fully functional gaming experience. The categories of personal data we collect are described in the table below:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality | Mandatory (KYC) |
| Contact Data | Pakistani mobile number, email address, city of residence | Mandatory |
| Account Data | Username, encrypted password, account preferences, language settings | Mandatory |
| Financial Data | JazzCash/EasyPaisa account number, bank details (HBL, UBL, Meezan), transaction history | Mandatory (payments) |
| Technical Data | IP address, device type, browser, operating system, session identifiers | Automatic |
| Usage Data | Games played, betting history, session duration, deposit and withdrawal patterns | Automatic |
| Communications Data | Live chat transcripts, support emails, complaint records | Where applicable |
| Marketing Preferences | Promotional opt-in/opt-out choices, bonus uptake history | Optional |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where document-based identity verification (e.g., CNIC photograph) is required as part of our KYC process.
999bk collects personal data through the following channels:
Information you provide directly to us when you: register a new Account on the 999bk Platform; complete our KYC verification process by uploading identity documents; make a deposit or withdrawal request via JazzCash, EasyPaisa, or bank transfer; contact our support team via live chat or email; respond to a survey or promotional communication; or set responsible gaming preferences such as deposit limits or self-exclusion.
When you access the 999bk Platform, our servers and analytics systems automatically record technical and usage data including your IP address, device fingerprint, session timestamps, pages visited, games launched, and bet placement patterns. This data is collected using cookies, server logs, and similar tracking technologies as described in Section 7 of this Policy.
In limited circumstances, 999bk may receive personal data about you from third-party sources, including: identity verification providers used for CNIC authentication; payment processors such as JazzCash and EasyPaisa for transaction confirmation; fraud detection and anti-money laundering (AML) screening services; and analytics providers who help us understand aggregate usage patterns on the Platform.
999bk uses the personal data we collect for the following purposes:
999bk processes your personal data on the following legal bases:
999bk does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only with the following categories of trusted partners and only to the extent strictly necessary:
JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and SadaPay receive transaction-specific data required to process your deposits and withdrawals. These providers operate under their own privacy policies and are subject to strict data protection obligations under their respective service agreements with 999bk.
Third-party KYC and AML service providers receive identity data (including CNIC details) solely for the purpose of completing mandatory verification checks. These partners are contractually bound to use the data only for the purpose for which it is shared and to maintain it securely.
Game software providers, platform hosting providers, and analytics tools may process limited technical and usage data as part of delivering services to 999bk. All such providers are bound by data processing agreements that restrict their use of your data.
999bk may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law, a valid legal order, or our obligations under our international gaming licence. We will notify you of any such disclosure where legally permitted to do so.
The 999bk Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to understand how Players use the site. The cookies we use fall into the following categories:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintain your login session, remember your language preference, enable the live chat widget | Session / up to 24 hours |
| Functional Cookies | Remember your game preferences, deposit method choices, responsible gaming settings | Up to 90 days |
| Analytics Cookies | Understand aggregate Platform usage, identify performance issues, improve user experience | Up to 12 months |
| Security Cookies | Detect fraudulent login attempts, prevent session hijacking, support 2FA verification | Session |
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair the functionality of your 999bk Account, including your ability to log in and place bets. 999bk does not use third-party advertising cookies or cross-site tracking cookies of any kind.
999bk retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and gaming licence obligations. The following retention periods apply as a general guide:
After the applicable retention period has expired, personal data is securely deleted or anonymised in accordance with 999bk's internal data disposal procedures.
999bk takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
As a 999bk Player, you have the following rights in relation to the personal data we hold about you. You may exercise any of these rights by contacting our support team at any time:
999bk will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it. There is no charge for exercising your data rights, except in cases of manifestly unfounded or excessive requests.
Please note that some rights are subject to limitations — for example, we cannot erase data that we are legally required to retain under AML or gaming licence obligations. Where a limitation applies, we will explain this clearly in our response to your request.
The 999bk Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes mandatory age verification, and our KYC process requires submission of a valid Pakistani CNIC to confirm that the Account holder meets the minimum age requirement.
If 999bk becomes aware that personal data has been collected from a person under 21 years of age, that Account will be immediately suspended, all associated data will be reviewed and handled in accordance with applicable law, and any deposits made will be returned via the original payment method after deducting any applicable fees.
999bk operates as an international gaming platform, and as such some of your personal data may be processed on servers or by service partners located outside Pakistan. When we transfer data internationally, we ensure that appropriate safeguards are in place to protect your information to a standard equivalent to that described in this Privacy Policy, including:
By using the 999bk Platform, you acknowledge that your personal data may be transferred, stored, and processed internationally as described in this section. All such transfers are conducted in compliance with applicable data protection requirements.
The 999bk Platform may contain references to third-party services, such as payment providers like JazzCash and EasyPaisa. When you interact with these third-party services — for example, to complete a deposit — you will be subject to their own privacy policies, which are separate from and independent of this 999bk Privacy Policy.
999bk is not responsible for the privacy practices of any third-party service. We recommend that you review the privacy policy of any third-party payment service or platform you use in connection with your 999bk Account to understand how they handle your personal data.
999bk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or the services we offer. When we make material changes to this Policy, we will notify registered Players via email or an in-Platform notification, and we will update the "Last Updated" date at the top of this page.
Your continued use of the 999bk Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised policy. We recommend that you review this page periodically to stay informed of how 999bk protects your personal data.
If any change to this Privacy Policy materially affects how we process data that was collected under a previous version of the policy, we will seek fresh consent from affected Players where required.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 999bk has handled your personal data, please contact us through the following channels:
Our support team is available around the clock, covering players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and throughout Pakistan. Privacy-related requests are handled by trained staff with specific responsibility for data protection matters.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction.
From your first deposit via JazzCash to your latest PSL cricket bet, here is how 999bk keeps your data safe every step of the way.
Every data transfer between your mobile device and 999bk servers is protected by 256-bit SSL/TLS encryption — the same standard used by Pakistan's major banks including HBL and Meezan. Your login credentials, CNIC details, and JazzCash account information are never transmitted in plain text.
999bk has a firm, unconditional policy against selling player data. Your personal information — from your Karachi address to your EasyPaisa wallet number — is never passed to data brokers, advertisers, or any third party for their own commercial purposes. Your data stays inside the 999bk ecosystem.
You can request a complete copy of all personal data 999bk holds about you at any time, free of charge, by contacting our support team. We respond to all access requests within 30 days. You also have the right to correct, restrict, or request deletion of your data — all explained in Section 10 of this Policy.
Our identity verification process is built specifically for Pakistani players. Your Computerised National Identity Card (CNIC) is the primary document used for age and identity verification. CNIC data is encrypted at rest and shared only with our licensed KYC verification partner — never stored by 999bk in unencrypted form.
999bk only sends promotional communications to Players who have explicitly opted in. If you no longer want to receive bonus offers, PSL promot ions, or platform updates, you can opt out instantly through your Account settings or by messaging our support team. Opting out takes effect immediately and does not affect your ability to play or withdraw funds.
999bk does not hold your data indefinitely. We retain personal information only for as long as required by law and our gaming licence obligations — typically 5 to 7 years for financial and identity records. After that, your data is securely deleted or anonymised according to our internal data disposal procedures.
Now that you know exactly how 999bk protects your personal information, it is time to enjoy Pakistan's most trusted online gaming platform. From PSL cricket betting to live casino tables and top slot games — all secured with bank-grade encryption and full data transparency.